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Absa Bank launches QR Code ATM Withdrawal Solution, No Need of Physical Card

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Absa Bank Tanzania Head of Customer Experience and Digital Transformation, Samuel Mkuyu demonstrates how the just launched – first time in the country, QR Code ATM cash withdraw solution works during a media launch in Dar es Salaam. Looking on is Absa Digital Channels Manager, Adam Emmanuel.

 

ABSA Bank Tanzania Limited has launched a first-to-market, innovative and exciting ATM withdrawal capability that will see customers withdraw cash safely at any Absa ATM without the need for a physical card.

 

Speaking at the launch, Mr Samuel Mkuyu, Head of Customer Experience and Digital, this is a first of its kind innovation in Tanzania, Absa Bank customers will be able to withdraw money from any Absa ATM through the Absa Mobile Baking App using a QR code.

 

This follows another digital innovation the bank launched last month where the bank introduced the Absa Business Debit Card to its Business Banking customers.

 

“Our customers now enjoy banking safely and simply with contactless and card-free cash withdrawals. That means less risk of card loss, cloning or skimming, safer no-touch transactions, and faster withdrawals.

 

Through the QR withdrawal capability, we are meeting our customers’ needs for safe, convenient, and modern banking solutions,” he said.

 

According to the bank, in response to heightened hygiene and health requirements caused by the pandemic customers are increasingly adopting and embracing digital transactions transforming the way the banking industry operates.

 

Absa customers registered on the Absa Mobile Banking App can now scan a QR code generated in the App at any Absa ATM to withdraw cash.

 

Most importantly, this innovation provides a seamless, uncomplicated and heightened experience by building on capabilities and platforms that customers are already familiar with.

 

On his part, Mr Aron Luhanga, Head of Marketing and Corporate Relations, concluded; “At Absa, we remain dedicated to finding differentiated banking solutions to meet the evolving needs of our customers by providing innovative, digitised products delivered through personalised service.

 

We are excited to launch this solution bringing us one step closer to becoming a digitally-led financial partner and creating opportunities for our customers as we bring possibility to life.”

For more information, visit Absa Website by clicking  Absa Tanzania

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